Did you know…?

  • ELM Solutions is a business of Wolters Kluwer, a market-leading global information services company
  • We have 14 offices across North America, Europe, and Asia-Pacific
  • Each year, over $130 billion dollars’ worth of invoices are processed through our e-billing network
  • Our LegalVIEW® data warehouse is the world’s largest repository of legal performance data

Did you know?

  • 130+ of our clients are Fortune® /Fortune Global 500 companies
  • 100% of Am Law 200 and Am Law Global 100 firms are ELM Solutions customers
  • ELM Solutions has customers in 190+ countries
 

With the Passport® Connector Library, it’s easy to integrate Passport with best-in-class solutions from our Technology Partners

Learn more »

ELM Solutions:

  • Has completed 700+ software implementations worldwide
  • Is a member of the Technology Services Industry Association (TSIA)
  • Is Safe Harbor certified
 

 

Whitepaper 
Building Better Relationships with Your Law Firm Partners

 

Building a solid foundation in claims litigation

According to the 2019 CLM Litigation Management Study, relationships between claims professionals and their outside legal counsel are getting weaker – and that’s a problem.

Choosing the correct attorneys for individual matters and developing solid relationships with law firms is essential to every aspect of the claims process, including budgeting, cycle times, expenses and outcomes, and customer satisfaction.

This whitepaper has three core strategies to build stronger bonds and a culture of collaboration with your law firm partners, including:

  • Establishing and sharing specific goals with outside counsel, along with attainable and measurable key performance indicators.
  • Measuring hard and soft performance data using scorecards and dashboards in a system of record.
  • Keeping open lines of communication and collaboration through monthly checkpoints and collaborative reports.

Get the whitepaper

 
If you experience any problems, please email kalena.cavanagh@wolterskluwer.com for assistance.

We asked each executive to name one thing that outside law firms could do to stand out in their peer group. One of the answers? “Make an effort to understand our business and goals.”
- 2019 CLM Litigation Management Study