Did you know…?

  • ELM Solutions is a business of Wolters Kluwer, a market-leading global information services company
  • We have 14 offices across North America, Europe, and Asia-Pacific
  • Each year, over $18 billion dollars’ worth of invoices are processed through our e-billing network
  • Our LegalVIEW® data warehouse is the world’s largest repository of legal performance data

Did you know?

  • 130+ of our clients are Fortune® /Fortune Global 500 companies
  • 100% of Am Law 200 and Am Law Global 100 firms are ELM Solutions customers
  • ELM Solutions has customers in 190+ countries
 

With the Passport® Connector Library, it’s easy to integrate Passport with best-in-class solutions from our Technology Partners

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ELM Solutions:

  • Has completed 700+ software implementations worldwide
  • Is a member of the Technology Services Industry Association (TSIA)
  • Is Safe Harbor certified
 

 

 

An unrelenting focus on creating a great customer experience
 

 

Innovation Through Co-Creation for Next Generation Performance

Client success is our top priority - and our commitment. With an unrelenting focus on your success, we invest in the right people, processes, and technology to delight users and deliver value at every engagement. Ultimately, we're investing in you - now and in the future.

Global Customer Services, Support, and Programs

Customer Value Lifecycle

The Customer Value Lifecycle brings together business insight, creativity, solutions, and support to heighten performance and proficiency to give you a distinct advantage in today's constantly changing environment. Here’s how:

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    "The fact that ELM Solutions listens to their clients, incorporates their feedback, and has a clear, customer-centric roadmap, cinched our decision."

    Nancy Lilja, CHS
    Director of Legal Operations

     

     

     

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    "[We have] intensely high standards and expectations for employees as well as our vendors… Excellence in customer service is something [our company] thrives upon…. Thank you.”

    TyMetrix 360° Fortune 100 client
    Legal Business Administrator

     

     

     

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    "To have a production upgrade of this complexity and time finish to plan without issue and early is rare."

    Passport Fortune 50 client
    Application Development Team Lead

     

     

     

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    "We selected ELM Solutions for its unique ability to truly support global ebilling, its comprehensive portfolio of best practices, critical capabilities such as behind-the-firewall deployment, and its extensive training program.”

    AzkoNobel

     

     

     

What Are You Looking for in an ELM Solution Technology Partner?

Award-Winning Solutions & Support to Deliver Long-Term Success

When selecting an ELM solution, reviewing features and functionality is essential, but equally important is knowing your technology provider is committed to excellence and innovation. Move forward with confidence by partnering with Wolters Kluwer's ELM Solutions.

2018 Golden Bridge Gold

ELM Solutions wins Golden Bridge Gold Award for Customer Service Department of the Year. 

2018 Golden Bridge Bronze

ELM Solutions wins Golden Bridge Bronze Award for New Products and Services - LegalVIEW® BillAnalyzer  

2018 Stevie Award

ELM Solutions wins Bronze Stevie for New Product or Service of the Year – LegalVIEW Dashboards. 

2018 Stevie Award

ELM Solutions wins Silver Stevie for Customer Service Department of the Year in computer software. 

Stevie Award

Office Companion awarded New Product or Service of the Year – Software – Integration Solution

Technology Innovator Award

Passport named Best Enterprise Legal Management Platform for two consecutive years

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