Claims Defense Metrics Maturity: Five Key Disciplines for Creating Excellent Metrics

Claims Defense Metrics Maturity: Five Key Disciplines for Creating Excellent Metrics

This guide explains the five essential disciplines needed to understand HOW to think about metrics, TYPES of metrics to build, and WHAT practices must be in place to make information accurate and actionable:

  • Access to business intelligence
  • A commitment to data integrity
  • Effective use of segmented data
  • Aggressive use of five types of reports
  • Senior management buy-in and support


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