October 18, 2018 by Barry Ader
ELM18 is fast approaching and, now that we are within a few weeks of the conference, you may be starting to think about what you would like to get out of your time at Rancho Bernardo in San Diego . To me, the most valuable aspect of the annual gathering is the opportunity to hear from your peers in...Read more
October 10, 2018 by Rich Surace
This is the second of a four-part series on the Wolters Kluwer’s ELM Solutions Customer Value Lifecycle . This post focuses on the Use phase of the lifecycle, describing how we work with customers day-to-day to ensure the greatest value. See part one for an introduction to this model and check back...Read more
October 3, 2018 by Nathan Cemenska
Leaderboards — a concept that came from sports and video games and was later adapted to business contexts, including sales organizations — can be an effective tool for driving improvement in law department administration. This type of leaderboard is a ranking of different “players” based on...Read more
September 26, 2018 by Barry Ader
This is the first of a four-part series on the Wolters Kluwer’s ELM Solutions Customer Value Lifecycle. This post introduces the service model and describes the implementation phase. Subsequent posts will describe the other phases within this approach. When considering their options for enterprise...Read more
September 20, 2018 by Vince Venturella
Insurance claims professionals are no strangers to disruptive technologies. Over the next several years, artificial intelligence (AI) is expected to be among the most disruptive technologies for digitally-enabled businesses in general, and for claims organizations in particular. However, there is...Read more
September 18, 2018 by Alyza Tarmohamed
We at Wolters Kluwer’s ELM Solutions are very excited that LegalVIEW ® BillAnalyzer was named as a finalist for Best Legal Solution in the 2018 SIIA CODiE Awards . This recognition means a lot to us because the CODiE Awards bring together senior executives, analysts, investors and media to identify...Read more
September 10, 2018 by Jackie Coury
As the leader for Strategic Initiatives and Quality, Jackie Coury is always looking for ways to help Wolters Kluwer’s ELM Solutions get even better. In leading the company’s Continuous Improvement (CI) programs, Jackie seeks to constantly learn from experience. She talks here about how she does...Read more
August 28, 2018 by Jeffrey Solomon
Clear data and analytics are powerful tools that support important organizational decisions about legal operations. Adopting a metrics-driven approach to these decisions is particularly impactful for claims litigation organizations, where the volume of active cases typically represents a...Read more
August 21, 2018 by Nathan Cemenska
Nathan Cemenska, Wolters Kluwer ELM Solutions’ new director of legal operations and industry insights, wants to help our clients embrace new technologies. Here, he talks about the problems tech can help solve—and how to get more people to embrace how legal processes are being redefined by...Read more