January 24, 2019 by Karen McCracken
We’re talking to Wolters Kluwer’s ELM Solutions employees who work directly with customers during each phase of the Customer Value Lifecycle . In this post on the Collaborate phase, Karen McCracken, Senior Manager of Global Customer Experience, tells us about the ways ELM Solutions creates valuable...Read more
January 18, 2019 by Nathan Cemenska
This article was originally published in Legaltech News . We’ve talked about measuring what matters and key characteristics of a high-functioning legal operations team , but how does legal software fit into your organization’s larger business strategy? The right software can help your legal...Read more
January 11, 2019 by Lee Matthews
In the many years I’ve spent working with legal operations professionals, I’ve seen every possible way to handle legal holds. Whether an organization uses a fully-featured e-discovery solution, relies on spreadsheets and a manual process, or falls somewhere in between, everyone has to have some way...Read more
January 10, 2019 by Nathan Cemenska
AFAs, AFAs, AFAs. Despite being a legal operations nerd, I am almost tired of hearing about them. They seem to have acquired a reputation as a panacea or per se “innovative,” when in actuality they come with their own set of pitfalls and have been used by a lot of organizations for decades. None of...Read more
January 2, 2019 by Raj Sethuraman
This item was originally published by Forbes , where Raj Sethuraman is a member of the Forbes Technology Council . The buzz around data and the business potential it holds is, at this point, not necessarily new. But it continues to grow louder, perhaps because unlocking that potential has proven to...Read more
December 26, 2018
The end of the year is a great time to reflect and reset. As we close out this year and look forward to the next, we look back on the major themes and trends of 2018. Our readers’ top blogs were mainly focused on hot industry topics – specifically AI and technology: Legaltech 2018 Sparks Industry...Read more
December 19, 2018 by Kevin Gaudet
We’re talking to Wolters Kluwer’s ELM Solutions employees who work directly with customers during each phase of the Customer Value Lifecycle . In this post on the Use phase, Kevin Gaudet, Managing Director of Professional Training Services, talks about the value of education to clients in all...Read more
December 10, 2018 by Nathan Cemenska
Abraham Lincoln famously said that a lawyer who represents himself in court has an idiot for a client. Unfortunately, every year General Counsel are put into a situation where they are forced to be their own lawyer: budget time. In any given year, some percentage of in-house legal departments can...Read more
November 29, 2018 by Mandy Purington
We’re talking to Wolters Kluwer’s ELM Solutions employees who work directly with customers during each phase of the Customer Value Lifecycle . In this post on the Implement phase, Mandy Purington, Managing Director of Professional Services, explains how customers benefit from our uniquely...Read more