ELM18 is fast approaching and, now that we are within a few weeks of the conference, you may be starting to think about what you would like to get out of your time at Rancho Bernardo in San Diego. To me, the most valuable aspect of the annual gathering is the opportunity to hear from your peers in legal operations. Yes, our experts will also be there to help train you and offer perspective – and that will be very valuable. But ELM18 will also surround you with other legal operations professionals, each with their own stories about the challenges they’ve navigated and the successes they’ve achieved. I’ve been thinking about the many ways our attendees will be learning from each other and here are a few of the topics I’m looking forward to most:
Using analytics to reach your specific goals
Most of our clients have begun to dig into their data and extract value by basing both small and large decisions on the insights they uncover. However, for those who are just getting started, it can be difficult to know exactly how to plan and execute an analytics program that will deliver great return on investment. The good news is that many of your contemporaries have already had a lot of experience with leveraging their data, and they will be coming to ELM18 to tell you about what worked well for them, what wasn’t as productive, and how to forge a path that helps you reach your goals.
Leveraging artificial intelligence
While many legal and claims departments are working to understand how artificial intelligence (AI) can help improve their operations, others – including several ELM Solutions clients – are already realizing return on their AI investments. Representatives from these organizations will be on hand with information about how AI, when combined with human expertise, has helped them to improve billing guideline compliance and control legal costs.
Getting the most out of spend management
If you’re coming to ELM18, then you are probably well versed in spend management. However, most legal and claims organizations could do a lot more to control their spend and help meet the company’s business goals. You’ll hear from your peers with real-world examples of the measures they have taken to extract the best possible value their ELM technology and improve their spend management results.
There will be many panel and presentation sessions featuring real client stories. But learning from your peers at ELM18 isn’t limited to the sessions you attend. Some of the most interesting exchanges I heard last year happened at the lunch table, during evening drinks, and over lawn games while people socialized after dinner. These one-on-one conversations can be incredibly fruitful because they take place when the great ideas from the formal sessions are still fresh in everyone’s minds and they’ve started thinking about how they might apply them when they get back home.
And here’s a bonus thing you might learn from talking with other ELM18 attendees: that you have a lot of valuable experience to share, as well. When talking with others about what you and your colleagues have done and the plans you’d like to make, you may find that your own priorities and accomplishments come into sharper focus. Get ready to learn – and to teach!