November 29, 2018 by Mandy Purington
We’re talking to Wolters Kluwer’s ELM Solutions employees who work directly with customers during each phase of the Customer Value Lifecycle . In this post on the Implement phase, Mandy Purington, Managing Director of Professional Services, explains how customers benefit from our uniquely...Read more
November 19, 2018 by Nathan Cemenska
“Hourly billing is dead.” I’ve seen yellowed '90s-era newspaper clippings touting such slogans. Twenty years later, hourly billing is alive and well and will put many lawyers’ kids through college before it is finally retired, if ever. Yes, despite massive efforts to kill it , hourly billing...Read more
November 15, 2018
ELM18 was a great success, with attendees telling us they enjoyed learning from trainers and speakers, as well as networking with peers and relaxing together at the Bernardo Winery “Wine Down.” Our keynote presentation – featuring both Jonah Paransky , General Manager and Executive Vice President...Read more
November 14, 2018 by Mark Stapleton
In late October, Wolters Kluwer’s ELM Solutions welcomed legal operations leaders from across Europe to the 2018 EMEA ELM Forum in London. The event provided an opportunity for attendees to network, share tips, and discuss their successes. They also got updates on the latest ELM Solutions product...Read more
November 9, 2018 by Jeff Hofstetter
This is the last of a four-part series on the Wolters Kluwer’s ELM Solutions Customer Value Lifecycle . See part one for an introduction to this model and part two to learn about the ongoing partnership between ELM Solutions and our clients. Part three describes the ways in which customers...Read more
November 8, 2018
Vincent Venturella, Product Line Manager for ELM Solutions, presented a session on a topic we hear about often from our clients: improving relationships with outside counsel law firms. It’s clear why this is so important to legal and claims departments. Law firms are more than just vendors – they...Read more
November 7, 2018
Legal analytics is applying data analysis methods and technology to the field of law to improve efficiency, gain insight, and realize greater value from available data. Dashboards are a powerful tool for this purpose because of the information they present in support of good decision-making for...Read more
November 7, 2018 by Allison Silver
Allison Silver is a Legal Business Solutions Manager at UnitedLex , a company helping the legal industry deploy innovative solutions to help increase workflow efficiency. We spoke with her about how to drive enthusiasm for new processes and technology so companies can get the most out of their...Read more
November 7, 2018
When we think about AI in the legal space, it can be disconcerting to imagine law being practiced by machines. How do we know they’ll get it right, and where does it leave the lawyers who are traditionally relied upon for this work? Vince Venturella of ELM Solutions, along with expert co-presenters...Read more