Did you know…?

  • ELM Solutions is a business of Wolters Kluwer, a market-leading global information services company
  • We have 14 offices across North America, Europe, and Asia-Pacific
  • Each year, over $18 billion dollars’ worth of invoices are processed through our e-billing network
  • Our LegalVIEW® data warehouse is the world’s largest repository of legal performance data
ELM Solutions Snapshot
 

Did you know?

  • 130+ of our clients are Fortune® /Fortune Global 500 companies
  • 100% of Am Law 200 and Am Law Global 100 firms are ELM Solutions customers
  • ELM Solutions has customers in 190+ countries

Client Testimonials

 

Partner Spotlight - Technology Partners

With the Passport® Connector Library, it’s easy to integrate Passport with best-in-class solutions from our Technology Partners

Learn more »

ELM Solutions has a global network for more than 70 partners
 

Did you know?

ELM Solutions:

  • Has completed 700+ software implementations worldwide
  • Has earned the Certified Support Staff Excellence Center designation from the TSIA
  • Is Safe Harbor certified

Protecting our Clients Data

ELM Solutions clients include leaders in every major industry sector and many are Fortune®/Fortune Global 500 organizations. The reasons why the world’s top companies choose us to help them optimize their operations, gain actionable insights, and innovate with technology are numerous and varied. Read what some of these clients have to say about the value that they receive from our solutions and why they chose ELM Solutions…


“The options for custom configurations combined with matter and spend management capabilities are unique to the marketplace…” – Carillion


“Passport® features tools that will allow us to evolve the system, thus providing the department with insurance against changing business needs.” – Walmart


“Passport was chosen because it is a comprehensive system that is equipped with the necessary flexibility and features to handle all of our unique requirements.” – Nissan


“…Passport will provide… a legal technology infrastructure that supports both our near-term operational needs, as well as allow us to evolve the system to support long-term legal strategy.” – United Airlines

“Passport stood-out from other solutions we evaluated because it offers a first-rate, user-friendly matter management solution…” – Nissan


“The ease of configuration and integration that Passport offers, combined with user-friendly features in Datacert’s [now ELM Solutions] matter management system, will help us greatly enhance legal process efficiency.” – Walmart


“The attractiveness of Passport also stemmed from its uncomplicated user interface and the on-site training Datacert [now ELM Solutions] provides upon the completion of implementation.  This meant we could ensure that the users who are apprehensive of technology or don’t have time to learn a complicated system, could get up and running very quickly… and they did.”
– Pro Bono Partnership of Atlanta


“The UI is beautiful and really one of the best I've ever seen.” – IBM Global Partner Manager


“As a Lexcel-certified legal department, we are charged with maintaining the highest management standards and Passport is the comprehensive technology solution needed to complement our efforts and enhance process efficiency.” – Carillion

“Effective collaboration on legal matters will be a central focus for Carillion as we continue to grow our business through expanding into new markets and we are confident Passport will help us achieve this strategic objective.  The system offers unparalleled flexibility and features such as Outlook integration, make the management and sharing information, internally and with outside counsel, easier and more efficient.” – Carillion


“We chose Passport because we believed it was the best fit for AOL and will enable us to achieve our strategic and operational objectives... Having a systematic approach to make collaborating with our outside firms seamless was also a key consideration in our decision.” – AOL


“In developing our long-term technology strategy, we selected Passport because it will bring all of our departments’ systems together in one place and has the capabilities to enhance collaboration internally and with outside counsel.” – CenturyLink

“An advanced technology platform like Passport… allows lawyers to aggregate, store, and share data in ways never before possible.” – Marsh & McLennan Companies


“The information we have compiled through Datacert’s [now ELM Solutions] e-billing solution has helped us focus our efforts on the true costs of litigation so that we can develop ways to resolve cases as early as possible.  As a result, we have received a great benefit through our early case assessment and risk analysis processes from the use of the system.” – ConocoPhillips


“By incorporating an e-billing system into our operations we have been able to enter invoices into a centralized location in a consistent manner. That has greatly improved our data collection process and allowed us to make better decisions with respect to managing the legal department – thanks in large part to the richness and granularity of the data.” – Aon


“The intelligence that ensues from integrating all information on the platform permits us to produce and send accurate reports in a matter of minutes. We anticipate expanding our reach in the near future, and a significant portion of this growth can be directly attributed to our new platform approach that has created an environment that encourages internal and external collaboration and provides unprecedented visibility to our legal operations.” – Pro Bono Partnership of Atlanta


“Prior to our implementation of Passport, our visibility into spend was limited to legal matters and this data was difficult to consolidate across multiple business units and global regions.  Our ability to now also capture and report on spend data for compliance-related incidents has produced very real and tangible value for MMC.” – Marsh & McLennan Companies


“By integrating all of our department’s systems on a single platform, Passport provides the visibility that's necessary for strategic department management.” – Nissan


“We are able to use the system to track key details related to current and previous matters and review the relationships between different data for better decision-making and optimal use of internal and external resources.” – Pro Bono Partnership of Atlanta

“Tool-enabled enforcement of discounts and alternative fee arrangements generate $4-5MM/year in savings and tool-enabled Billing Guidelines enforcement identified >$3MM in Guideline variances in the first year alone." – AOL


“Datacert [now ELM Solutions] business intelligence is an extremely powerful tool that offers the flexibility that a legal department needs to more strategically manage its financial operations. The ability to customize reports and dashboards to our various internal clients’ needs is very valuable to the way we do business.” – Marsh & McLennan Companies


“The system allows us to track and report on legal fee discounts. This allows our general counsel to more easily demonstrate to senior management that we are working with outside counsel to reduce legal fees.” – Marsh & McLennan Companies


“We have used [ELM Solutions reporting] extensively to analyze and evaluate our use of outside counsel legal services, as well as to analyze various types of matters, particularly those matters that involve recurring litigation.  For those cases, we can analyze how a firm is using its resources, for example, the distribution of work being performed by partners and associates.  We can also look at which aspects of a matter are utilizing the greatest amount of time and resources. With this information, we can implement ways to better manage costly and time consuming areas such as discovery.” – ConocoPhillips

Why ELM Solutions?

“We selected Datacert [now ELM Solutions] because we believe it is a superior solution.” – Southwest Airlines


“We were vigilant in our efforts to secure a financially stable vendor that placed a high value on establishing and maintaining a continuing partnership. Ultimately, Datacert [now ELM Solutions] proved to be the only vendor capable of meeting all of our vendor requirements.” - Walmart


“After a comprehensive RFP and vendor evaluation process, we determined that Datacert [now ELM Solutions] was the company that could meet our long-term needs. We selected Datacert [now ELM Solutions] for its unique ability to truly support global ebilling, its comprehensive portfolio of best practices, critical capabilities such as behind-the-firewall deployment, and its extensive training program.” – AkzoNobel


“We chose Passport for many reasons, including the fact that it provides flexibility in terms of easily configuring the system to do exactly what we need it to do.” – Pro Bono Partnership of Atlanta


“During implementation, we never went more than two days without a call with Datacert [now ELM Solutions].  Communication was the key to our success.  We were like one team.” – Barclays Capital


“Implementing Datacert [now ELM Solutions] first was a key to our early success. It enabled us to demonstrate to executive management our commitment to cost management.” – AOL


“Ultimately, we selected Datacert [now ELM Solutions], which has a strong reputation in the industry.” – Marsh & McLennan Companies

“When looking at vendors, we required that they have four things: global presence with staff on the ground in Europe, a significant number of top global companies as customers, the required certifications such as Safe Harbor and SAS 70, and a hosting alternative.  Datacert [now ELM Solutions] met those requirements and provided the functional and technical requirements we had in place as well, such as global capabilities and multiple currency, tax, and VAT support.” – Novartis


“Given our international presence, we also needed a system that could operate with multiple currency types and respond to the compliance needs of our different offices.  For example, a rule limiting the price for copies to 10 cents per page makes sense in the U.S. but that would not translate well in our UK or Rotterdam offices.  Also, the program had to take into account the different tax requirements at the national, state or provincial level within the countries where we operate.  Other compliance issues we had to consider include the data privacy issues in Europe, and local rules concerning the adjustment of final invoices.  Since Datacert [now ELM Solutions] has worked with other clients with global operations, they understood these intricacies and could help provide a solution that would allow us to comply with those requirements while working with the invoices in a manner we were accustomed to.” – Aon


“Implementing eBilling to cover more than 90 percent of Novartis’ global legal spend, pioneering eBilling in Europe, on boarding more than 230 vendors, integrating to multiple divisional SAP systems, and getting over 200 Novartis associates trained on eBilling is, I believe, quite an achievement and this was only possible with a highly motivated project team from Novartis and Datacert [now ELM Solutions].”
– Novartis