There is no doubt that mobile is a way of life for many professionals – in fact, according to the American Bar Association’s 2016 Legal Technology Survey, 93% of law professionals use a mobile device for law-related tasks, enabling them to connect and engage with clients and their work, anywhere, and anytime. Legal professionals manage their email and calendar remotely, meet via Skype, fast-track document updates, pull up court rules, and access articles, statutes, books, and other legal resources via a eReaders or specialized legal apps on smartphones.. Whatever type of law you practice, if you’re an attorney, chances are you carry a mobile device with a secure connection to your work.
There is a nearly ubiquitous expectation of mobile access for important legal work -- enterprise legal management (ELM) should be no exception. Secure, mobile access to critical software platforms and applications can give professionals speed and competitive advantage and they expect those advantages to extend to managing legal operations. ELM applications should behave like other tools on your phone or tablet, reflecting accepted best practices for mobile design. When the user experience is put at the center of a well-designed software application, with the following considerations addressed at every step in development, the result can be seamless for attorneys and legal operations professionals.
Mobility. Full service access to application functionality from any Android or iOS device.
Visibility. It’s your data and you should be able to access it whenever you want to. It’s important that you have transparency into your data so that your decisions can be well informed when you’re on the other side of the world or just stuck in a meeting.
Simplicity. Users on the move need simple interfaces they can navigate easily. When a full-size keyboard and mouse aren’t available, applications need to require fewer clicks and be responsive to different size devices.
Flexibility. Legal professionals need to rely on their core tools for a good user experience no matter what type of device they’re on. If they use one manufacturer’s tablet at home but a competing smartphone while in transit, they should not have to adapt to radically different interfaces.
Security. Security is a priority for all clients, whatever platforms their users employ. Solutions that deal with sensitive information absolutely must adhere to best practices for security when users are away from their offices. Solutions need to be flexible and work closely with IT enterprises to accommodate enterprise mobility management solutions and security setups with identity providers.
When building Passport Mobile, we took all of these needs into account. Mobile access to Passport enables clients to use the solution right on their mobile devices. They can manage matters, documents, invoices and budgets, and monitor performance with dashboards and reports that provide insights on key metrics. Easy drill-down features give you the data you need for fast decisions anywhere.
Mobility is an extension of the core customer experience principles that guide Passport’s evolution. As the legal workplace continues to evolve, so will the technology used there, from increased use of digital assistants (such as Siri, Alexa or Cortana), machine learning, assisted decision-making, and other developments that the market hasn’t yet seen. The future is not far away and Wolters Kluwer’s ELM Solutions will be there to equip our clients with the tools they need to navigate it.
Visit our Passport website for more information on how you can use Passport Mobile to boost productivity with all the benefits of Passport wherever you go.