As Vice President of Global Operations Rich Surace leads the customer support, information technology, and governance and business support teams, as well as India operations for ELM Solutions. Surace is a seasoned operations leader, with a broad spectrum of global operational and leadership experience gained during 20+ years in the high tech arena.
He has a successful track record of driving complex enterprise functions, global processes, strategic programs, and integrations, as well as solving complex business problems to enable companies to scale-up and improve operations, increase profitability, and capture new market opportunities. He is certified in Project management and a practitioner of Lean methodology as a means to increase customer value while progressively enhancing process scalability and effectiveness.
Prior to joining ELM Solutions, Surace served as EVP of Global Operations for On Process Technology. He also has held executive roles at several Fortune 500 Companies including general management, global business operations, acquisition integration, emerging markets, technical solutions and customer service.